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Read Our Reviews

★ ★ ★ ★ ★
Great service and great selection of glasses.
I moved from Houston to Wichita Falls Texas and my glasses got completely messed up. All scratched and bent. I called them and they said warranty will cover them. I sent them back they replaced them free of Charge and are going to mail them back to me. What great service. Thank you TSO.
– Kent H.

★ ★ ★ ★ ★
Dr. Underwood has seen me for several years. Once my cataracts were at a stage for replacement we discussed my options. He referred me to a surgeon. Having worn glasses since I was eight I was eager for any help I could get. I am amazed how the simple surgery and insertion of new lenses has changed my life and how I see the world now without any correction. What a great team.
– Jay C.

★ ★ ★ ★ ★
Excellent service! Dr Very helpful with suggestions. Questions were welcomed And information readily given to me. No pressure on purchases.
– Betty A.

★ ★ ★ ★ ★
Dr Underwood was great! I tried on just about every pair of glasses in the store and the staff was happy to help and give advice. They didn’t pressure me to buy name brand glasses. My glasses came in about 9 business days after purchase, 13 total due to a holiday weekend. Overall very reasonable and thorough.
– Stacey M.

★ ★ ★ ★ ★
Memorial City TSO is wonderful and the doctor’s and staff are professional and courteous!
– Jasmin B.

★ ★ ★ ★ ★
I’ve been seeing Dr. Matocha for over 25 years. She is the best! The staff is excellent, and the locations are good.
– Tami M.

★ ★ ★ ★ ★
My wife was a patient before me and I really enjoyed the speedy service and the friendly assistant from the staff. The office was clean and had a great variety of reasonably prices glasses. The ladies were knowledgeable of the information needed processed me in in a timely manner. I will not going to another eye dr. Thanks for great service.
– Alex W.

★ ★ ★ ★ ★
No need to improve a great visit! Great people and fantastic office.
Robert R.

★ ★ ★ ★ ★
Thank you everyone, for taking the time to explain everything to me. I feel like I have learned a lot! Doctor and staff was great. I will definitely come back next year!
Janet B.

★ ★ ★ ★ ★
Dr. Eric Underwood is very kind, patient and professional.
Valerie G.

★ ★ ★ ★ ★
Everything was fine keep on the way you are going!!:)
-James M.

★ ★ ★ ★ ★
I was very pleased with everyone in the office . Keep up the good work.
-Mauricio L.

★ ★ ★ ★ ★
I was pleasantly surprised with the service I received. The optometrist was very friendly and provided appropriate explanations. The optical staff was very helpful in assisting me in frame selection. I was referred to this location by a colleague and I as well have already made a recommendation.
-Andrew T.

★ ★ ★ ★ ★
Not much to provide in terms of any improvement. This is the 2nd time I’ve been here for an appointment, however, and I’m quite pleased with Dr. Underwood’s professionalism and thoroughness with his practicing. He’s very calm and collected as well, and performs his job with finesse and ease.
-Antoan B.

★ ★ ★ ★ ★
We were very pleased at the professional atmosphere and helpfulness of the staff. Many thanks.
Aurene B.

★ ★ ★ ★ ★
I love your staff, they made my day.
-Ronald H.

★ ★ ★ ★ ★
No improvements. Dr Underwood explanation was informative, helpful, professional and fun. The assistant who did the testing was great. Ended up buying 2 pairs because I did not feel rushed
-Vanessa B.

★ ★ ★ ★ ★
Very Professional staff, Clean office, I was very satisfied. The Doctor and staff are very helpful and knowledgeable . Keep up the good work!! I will definitely be coming back and recommend to others as well.
-Rey G.

★ ★ ★ ★ ★
Good doctor, to the point and understands the complications of the eye. Staff is good relatively new by my account. Have been using Memorial TSO since the 80’s. Keep up the good work.
-Matthew W.

★ ★ ★ ★ ★
As I recently graduated, this was my first time scheduling appointments and dealing with insurance on my own. I found the staff here to be very helpful and accommodating. My benefits were explained clearly. And my new frames will be ready soon. I’d recommend this branch of TSO to anyone in the area.
-Megan M.

★ ★ ★ ★ ★
My wife was a patient before me and I really enjoyed the speedy service and the friendly assistant from the staff. The office was clean and had a great variety of reasonably prices glasses. The ladies were knowledgeable of the information needed processed me in in a timely manner. I will not going to another eye doctor. Thanks for great service.
-Alex W.

★ ★ ★ ★ ★
I loved the friendly staff. The Dr was very helpful. I am going to make them my new eye Dr. Making the appointment was easy and I was seen right away.
-Stacey

★ ★ ★ ★ ★
Service was very good. Me and my family enjoy the atmosphere.
-Shanta

★ ★ ★ ★ ★
Willingness and ready to assist with profesionalism. First time walking in and was attended immediately.
Alexander M.

★ ★ ★ ★ ★
I went to TSO yesterday afternoon, the staff was VERY friendly, accommodating, and helpful. They all seemed knowledgeable, and had a lot of glasses in stock. The specific pair I wanted wasn’t in their showroom but they were able to order them for me and did so with great enthusiasm. Excellent customer service. Also the optometrist was very sweet and welcoming, she was young but definitely seemed like she knew was she was doing. I will definitely go back for eye exams, or even if I just want to purchase glasses, assuming that my prescription came out right. I would recommend this location for anyone who doesn’t have vision insurance, or even if you do, the people there are much friendlier than other optometry places I have been to.
-Amber R.

★ ★ ★ ★ ★
After driving to a convenient location and a short wait for an appointment with Dr. Underwood, I received quality care and friendly service. He provided me with several pairs of trial contacts. He worked with me until we found a pair that serve me well. The rest of the staff was also professional and caring. The facilities are new and very pleasant. This is definitely a company I would do business with in the future.
-Ivy L.