On the north side of I-10 between Bunker Hill and Gessner
All Walk-In’s Welcome
Habla Español
Testimonials
★ ★ ★ ★ ★
Great doctor. Great helpers as well. Everything was smooth and quick. As a busy mom, i appreciate the convenience.
- Luz S.
★ ★ ★ ★ ★
From the moment I walked in I was greated my the friendly staff with a hello and a smile. The staff was just amazing in explaining every test that I needed to take. My doctor was also very thorough and knowledgeable in every aspect of the visit, he was even able to answer my insurance questions. Amazing experience overall, I’ll definitely be coming here in the future for all my vision needs.
- Lo G.
★ ★ ★ ★ ★
I was surprised to read some of the reviews. I have nothing but amazing things to say about this Office and Dr. Underwood. I would recommend them.
- Terri D.
★ ★ ★ ★ ★
Very good service overall. Drs. Matocha and Underwood are outstanding. Staff excels at getting the right frame and the right options for your lenses.
Have referred my entire family to them.
- Magda M.
★ ★ ★ ★ ★
Saw doctor Underwood for the first time was totally Amazed at the Awesome customer service I recieved upon visiting there. Appointment scheduling was a breeze and fitting to my schedule. Everyone was Exceptionally Amazing. I have had much experience with doctors due to my sensitive medical condition so customer service is " Big" with me and I know it All to well because I believe customer service actually begins & Ends with the patient, customer , ie client . ...and ends big with both sides winning. " Give what you expect".... Even if you haven't receive it Because it makes everyone's day Brighter... Thanks Dr. Underwood & Staff ~
- Shanoe S.
★ ★ ★ ★ ★
Continuing to impress!! My frames broke this time and I called them and they said no problem send them here and we will see what we can do. They not only got me a new frame but lenses as well and sent them back with...... get this an extra set of lenses! Crazy. Also when I sent them it was before hurricane Harvey hit the gulf coast. They got right back to work and still got my glasses here in a timely manner. My family still lives in Houston and next time I need glasses I will make a trip to Houston. 5 and a half hours from where I live to get them from TSO memorial city. Thanks again for everything and hope you and you staff and all their family faired well during the Harvey crisis in Houston! God bless you all.
- Kent H.
★ ★ ★ ★ ★
"Dr. Underwood is really patient and thorough with my eye exam. I highly recommend this TSO location!"
- Sonya And Mike L.
★ ★ ★ ★ ★
"Great service and great selection of glasses.
I moved from Houston to Wichita Falls Texas and my glasses got completely messed up. All scratched and bent. I called them and they said warranty will cover them. I sent them back they replaced them free of Charge and are going to mail them back to me. What great service. Thank you TSO."
- Kent H.
★ ★ ★ ★ ★
"Dr. Underwood has seen me for several years. Once my cataracts were at a stage for replacement we discussed my options. He referred me to a surgeon. Having worn glasses since I was eight I was eager for any help I could get. I am amazed how the simple surgery and insertion of new lenses has changed my life and how I see the world now without any correction. What a great team."
~ Jay C.
★ ★ ★ ★ ★
"Excellent service! Dr Very helpful with suggestions. Questions were welcomed And information readily given to me. No pressure on purchases."
~ Betty A.
★ ★ ★ ★ ★
"Dr Underwood was great! I tried on just about every pair of glasses in the store and the staff was happy to help and give advice. They didn't pressure me to buy name brand glasses. My glasses came in about 9 business days after purchase, 13 total due to a holiday weekend. Overall very reasonable and thorough."
~ Stacey M.
★ ★ ★ ★ ★
"Memorial City TSO is wonderful and the doctor's and staff are professional and courteous!"
~ Jasmin B.